Please note our conditions of reservation:

Payment:

A deposit of 20% is required to finalize your reservation for this apartment. Upon receiving it we will issue an updated confirmation of your booking and the remaining balance will be paid on arrival.

The payment of remaining balance can be done on arrival in cash (directly in euros or in CZK).

Cancellation Policy:

We cannot be held responsible for bad weather, illness, changes in travel plans or travel delays. In the case that confirmed booking had been made and we are notified of cancellation less than 7 days before the scheduled arrival, we unfortunately have to demand partial compensation.

There are no charges for cancellation if you notify us more than 7 days before arrival, and the deposit paid at the time of the booking will be returned to you. If you notify us up to 4 days before arrival the deposit is retained as cancellation charge. In case of no show or cancellation 4 days or less before arrival, the cancellation charge is 50% from the total cost of accommodation. For 1 night bookings, the cancellation charge 4 days or less before arrival is 100% of the total cost of accommodation.

Please note that in the event of sickness or change of flights on last minute the cancellation cost may be covered by your travel insurance (you should check the conditions of your travel insurance for more details).

During top season (Christmas, New Year and Easter) there is a special cancellation policy. If you cancel your stay more than 14 days in advance, there is no cancellation fee; if you cancel your stay less than 14 days in advance, the cancellation fee is 50 % of total cost of accommodation.

In absolute necessity, we reserve the right to change the apartment for an equivalent or better unit. In practice we rarely had this situation, like for instance if the plumbing or electric installations have a problem that cannot be fixed right away; in this case our obligation is to provide you with alternative arrangements.